Receptionist Job Description Template

This Receptionist job description has been created by Tiger Recruitment as a basic template for our clients’ benefit. It is generic and will need to be tailored to the specifics of each company’s requirements.

Receptionist job description

Key responsibilities:

  • Meeting and greeting all clients, visitors and staff courteously 
  • Arranging temporary security passes for visitors
  • Answering calls affably and efficiently, taking clear and detailed messages when necessary
  • Competent switchboard management 
  • Keeping the reception area tidy at all times
  • Logging, sending and distributing all incoming and outgoing mail, couriers and faxes 
  • Booking meeting rooms and organising refreshments
  • Monitoring levels of and ordering tea, coffee, water and biscuits  
  • Overseeing meeting room schedules 
  • Updating contact database
  • Ad hoc administrative tasks when required 

Essential requirements:

  • Excellent written and verbal communication skills
  • Competent with Microsoft Office packages, particularly Word and Outlook

Personality profile:

  • Well-presented
  • Friendly and approachable
  • Clear telephone manner
  • Excellent organisational skills


  • Competitive salary and bonus
  • Gym membership
  • Pension scheme 
  • Health care
  • 25 holidays per annum
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