Customer Service

  • Rate:£10-£11 per hour
  • Location:London West End
  • Term: Temporary
  • Posted:06 Nov 2015
  • Tiger Job ID:NR5769

We are currently registering available temporary customer service candidates that have previously worked in a Fashion/Beauty Retail head office environment.

Candidates must be extremely well spoken and have outstanding communication skills with the ability to deal with individuals of all levels in a professional, proactive, polite and enthusiastic manor.

A role of this nature will include:

A strong sense of product knowledge

Dealing with all inbound calls, emails from existing clients and new customers relating to orders

Managing and replying to all enquiries in a professional and timely manor

Processing orders, and returns

Logistics and order discrepancies via telephone and email

Investigating orders and deliveries, working closely with Courier Company’s

Managing and updating in-house CRM database paying extremely high attention to detail

Successful candidates must have excellent relationship building skills.

Thank you for your interest in this role. Unfortunately we are unable to respond directly to all applications. If you are not contacted within 1 week please assume you have been unsuccessful at this stage/ for this particular role however do keep an eye on our website should we have other more suitable roles for you in the future.

If you are already registered with Tiger recruitment and you would like to know more about this role, please do get in touch with your consultant. 

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